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Faq
 
Before You Buy
Q: How much does a Digimode website cost?
Q: What happens after I decide to have my website built by Digimode?
Q: Will I know how to populate, maintain and update my website once it is complete?
Q: If I don't want to update my own website content, can Digimode do it for me?
Q: What happens if I have problems using Site Control?
Q: How long will it take to build a Web site?
Q: Can Digimode provide graphics that are relevant to my business?
 
ECommerce
Q: What is a merchant account?
Q: How do I set up my merchant account?
Q: Is Digimode secure?
Q: How much will it cost to add Ecommerce?
 
Support
Q: How do I pay for my monthly hosting cost?
Q: What kind of services can I expect from Digimode once I launch my Website?
Q: Will I need Digimode to maintain my website once it's developed?
Q: How do I pay for additional services such as maintenance or training?
 
 
Before You Buy
 
  Question How much does a Digimode website cost?
 
  Answer Our website packages start from as little as £599. To choose the package that is right for your business, take a look at our Packages page.
     
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Questions   What happens after I decide to have my website built by Digimode?
 
Answer   Once you have spoken with a Digimode consultant, you will receive an electronic copy of our proposal document. A simple but detailed document designed to help you collate and organise the content appearing in your new website. If you are unsure of the correct package for your business or require some presales assistance, we would welcome the opportunity to meet with you and discuss the project in London. Once the website requirements have been finalised and all of the accompanying artwork has been received, our graphics team will begin preparing a concept design for your website. To learn more about the Digimode process, please visit the 'How It Works' section of our website.
 
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Questions   Will I know how to populate, maintain and update my website once it is complete?
 
Answer   Of course! Our content management system is very easy to use and you can populate and maintain your website at the click of a button. But, if you require maintenance of your website, Digimode will gladly help you.
 
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Questions   If I don't want to update my own website content, can Digimode do it for me?
 
Answer Spacer Of course! We offer a range of maintenance plans designed to save you time and ensure that your website is constantly reflecting a fresh look with the most up to date content. To find out more about the different maintenance plans, please contsct us.
 
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Questions Spacer What happens if I have problems using Site Control?
 
Answer Spacer Our support team is available by phone or e-mail Monday through Friday 9am - 5pm. If you have any problems or questions, just call or e-mail us for a quick response.
 
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Questions Spacer How long will it take to build a Web site?
 
Answer Spacer The development time depends on the requirements of your website. The 'Digimode Presencde' can be up and running in 3 days. Typically, we aim to deliver your website within 2-3 weeks. Talk to a consultant for more information.
 
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Questions Spacer Can Digimode provide graphics that are to my business?
 
Answer Spacer Yes. Digimode can use a combination of stock photography and images/graphics that relate to your business or industry to help create a professional design for your website.
 
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ECommerce
     
Question Spacer What is a merchant account?
 
Answer Spacer A merchant account is the bank account that tracks and transfers all of the monetary transactions that occur through your website. Your first step in building your e-commerce site is setting up a merchant account with a provider.
 
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Questions Spacer How do I set up my merchant account?
 
Answer Spacer Talk to a Digimode consultant about ways to setup a merchant account with your banking institution.
 
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Questions Spacer Is Digimode secure?
 
Answer Spacer Yes! All Digimode websites are completely secure.
 
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Questions Spacer How much will it cost to add Ecommerce?
 
Answer Spacer That all depends on how customised your ecommerce processes are and how many features you need on your website. If your requirements fit our Digimode Ecommerce package it can cost as little as £3699 to convert your new or existing site into a fully operational online store!
 
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Question Spacer What kind of services can I expect from Digimode once I launch my Website?
 
Answer Spacer We are constantly monitoring the Web and keeping up to date with the latest technologies. Our consultants are always available to discuss the latest developments and potential opportunities that may enhance the utility of your website. To learn more about the additional services currently offered by Digimode, please visit our products section.
 
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Questions Spacer Will I need Digimode to maintain my website once it's developed?
 
Answer Spacer No. Most packages comes with the Digimode Site Control content management system for maintaining all aspects of your website.
 
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Questions Spacer How do I pay for additional services such as maintenance or training?
 
Spacer Spacer Services that do not occur on a fixed monthly basis (such as optional components and extra services) will be invoiced on a standard 7 days credit policy. Payment for these services can be made by cheque, credit card or direct transfer.
 
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Digimode It Ltd - 1 Ballards Lane, London, N3 1LQ United Kingdom Tel: 0845 603 5065, +44 (0)20 8446 2642
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